Andelskassen Oikos

Vesterport 3, 5. · 8000 Århus C tlf. 8668 2333

Nørregade 6, 1. · 1165 København K tlf. 3336 2332

Mail: aarhus@oikos.dk - kbh@oikos.dk

 

Complaints handling policy

Contact your bank advisor
At Oikos, we wish to provide our customers with a good service, and impartial advice.
If you as a customer are not satisfied, please contact your bank advisor.

Oikos Complaints Officer
If, you, after discussion with your bank advisor, disagree with Oikos treatment of your case, contact Allan Andersen, who is in charge of complaints at Oikos. Allan Andersen can be contacted by letter, phone or email at the following address:

Director Allan Andersen
Andelskassen Oikos
Nørregade 6, 1.sal
1165 København K
Tlf.: 3336 2332
E-mail:
kbh@oikos.dk

Complaint Board
You can also send your complaint to the Danish Complaint Board of Banking Services, Amaliegade 8B, 2nd floor, PO Box 9029, 1022 Copenhagen K. Tel. 3543 6333rd
www.pengeinstitutankenaevnet.dk